Welcome to Zelo Camera! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, place an order, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

When you use our website, we may collect the following information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address

b. Order & Payment Information

  • Your purchase details, including the products ordered, order amount, and delivery address, are stored securely.

c. Automatic Data Collection

  • When you browse our website, we collect non-personal information such as your IP address, browser type, device type, and pages visited.
  • We use cookies and tracking technologies to improve your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services.
  • Send promotional offers (if you have opted in).
  • Prevent fraud and ensure website security.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share data with:

  • Shipping and logistics partners to ensure order delivery.
  • Legal authorities if required by law to prevent fraud or illegal activities.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

5. Your Rights & Opt-Out Instructions

a. Opt-Out of Marketing Emails

If you no longer wish to receive promotional emails from us, you can opt out by:

  • Clicking the “Unsubscribe” link in the email.
  • Contacting us at [email protected] the subject line “Unsubscribe.”

b. Request to Delete or Modify Your Data

You have the right to:

  • Request access to your personal data.
  • Request modifications to incorrect information.
  • Request deletion of your data (except for order records required for legal or operational purposes).

To make a request, contact us at [email protected]

6. Data Security

We take appropriate measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

For any questions, concerns, or data-related requests, contact us at:[email protected]