Welcome to Zelo Camera! These Terms and Conditions govern your use of our website and the purchase of our photography accessories, cameras, and lenses. By accessing our website or making a purchase, you agree to comply with these terms.

1. General Terms

  • By using our website, you confirm that you are at least young.
  • We reserve the right to update, modify, or change these terms at any time without prior notice.
  • All products and services are subject to availability, and we reserve the right to refuse service to anyone at our discretion.

2. Product Information & Pricing

  • We strive to provide accurate descriptions and pricing for all our products. However, errors may occur, and we reserve the right to correct any inaccuracies.
  • Prices are subject to change without notice. Promotions and discounts may be available for a limited time.
  • Product images are for illustration purposes only, and actual products may vary slightly in appearance.

3. Orders & Payments

  • By placing an order, you agree to provide accurate billing and shipping information.
  • We accept payments through cash on delivery (COD). Additional fees may apply for COD orders based on location.
  • Zelo Camera reserves the right to cancel or refuse orders in cases of fraud, payment failure, or inventory issues.

4. Shipping & Delivery

  • We ship orders worldwide. Estimated delivery times will be provided at checkout.
  • Shipping delays may occur due to unforeseen circumstances beyond our control.
  • Customers are responsible for providing a correct and complete shipping address. Zelo Camera is not liable for lost or delayed shipments due to incorrect details.

5. Returns & Refunds

  • Our Return and Refund Policy applies to all purchases. Items must be returned within 14 days in their original condition.
  • Refunds are processed within 5-7 business days after return approval.
  • Non-returnable items include gift cards, promotional products, and clearance sale items.

6. Warranty & Liability

  • Certain products may come with a manufacturer’s warranty. Please check product details for more information.
  • Zelo Camera is not responsible for any damage, loss, or misuse of products after delivery.
  • We are not liable for technical issues, website errors, or downtime that may affect your shopping experience.

7. Intellectual Property

  • All content on the Zelo Camera website, including logos, images, and text, is our intellectual property and may not be copied or used without permission.
  • Unauthorized use of our content may result in legal action.

8. Privacy Policy

  • By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
  • We do not sell or share customer information with third parties for marketing purposes.

9. Contact Us

For any questions regarding these Terms and Conditions, please contact us at [email protected]